At Aghaz-e-Taleem, client satisfaction is our top priority, and we work hard to guarantee that every purchase meets your expectations. Our return and exchange policies are intended to provide you with a convenient purchasing experience.
Refund Policy
We provide a 100% money-back guarantee as well as return in the following situations:
Misprinted Books: If you receive a book that contains printing mistakes, please notify us immediately. We will provide a complete refund or replacement at no additional cost.
Damaged Books: If your book arrives damaged or with any physical flaws, we will provide a complete refund. Please report any difficulties within 7 days of receiving your order.
To get your refund, please complete these steps:
Contact us via WhatsApp at 03325339708 or by email at [[email protected]].
Give your order number and a brief explanation of the problem.
If requested, send images of the misprint or damage.
Once your request has been reviewed and granted, we will begin the refund or return process. The funds will be credited to your original payment method within 5-7 business days.
Exchange Policy
We understand that you may change your mind about a book or want to change topics. We provide a simple exchange policy to meet your needs:
Subject Change: If you decide to alter the subject of the book you purchased, you can swap it for another book of equal or greater value (you will pay the price difference).
Unsatisfied with the Book: If the book does not fulfill your expectations, you may exchange it for another title.
To start the exchange, please:
Contact us via WhatsApp at 03325339708 or by email at [[email protected]].
Please include your order number and the specifics of the book you wish to swap.
Ensure the book is in its original condition, without any marks or damage.
We will guide you through the exchange process, including any additional payment if necessary. The new book will be dispatched to you once the original book is received and inspected.
Important Notes
All refund and exchange requests must be made within 7 days of receiving your order.
Books must be in their original condition to be eligible for an exchange.
Shipping costs for returning the books will be covered by Aghaz-e-Taleem in case of misprints or damages. For exchanges due to a change of mind, shipping costs will be the responsibility of the customer.
Your satisfaction is our top priority at Aghaz-e-Taleem. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help!
Thank you for choosing Aghaz-e-Taleem.